What we actually do
We empty properties — houses, flats, bungalows, whole estates — and we do it start to finish: every cupboard and wardrobe, the loft, the garage, the shed, the garden, and the sweep-through at the end that leaves the place ready to sell, re-let or hand back. Our own uniformed crews do the work in our own vans. We have never sent a subcontractor to a customer's door, and we are not going to start.
Most of the people who ring us are not shopping around for fun. They are dealing with a death in the family, a move with a fixed date, a tenancy that ended badly, or a house that has quietly filled up over thirty years. The practical half of the job is loads and labour; the other half is turning up when we said, saying the real price at the start, and treating the contents of a home as if they mattered to somebody — because they did.
How the price works
A full house clearance starts at £695 +VAT per load, with every further load on the same day at half price. The figure includes the crew and all the labour, however long the day runs — no hourly rate, no deposit, and nothing to pay until the work is done and you have seen it. One load empties up to a three-bedroom house of ordinary contents; a heavily filled house takes more, and you hear the honest number from the photographs before anything is booked, not on the day.
You will find cheaper adverts. Most of them are the price of removing one item, and the difference surfaces once the crew is inside the property. Ask any low quote the one question that matters — whole property, or per item? — and the market sorts itself out quickly.
Probate, hoarded homes, tenancies and offices
Probate and estate clearances are a large share of what we do: instructed by executors and solicitors, documents and valuables set aside, photographs of every room when nobody can attend, and invoicing that can wait for the estate. Heavily filled and hoarded properties are ordinary work here, handled without judgement and without a single photograph of the state of the place going anywhere. Landlords and letting agents get fixed deadlines and same-day photo confirmation; offices and commercial premises are priced the same honest way, by the load.
Where it all ends up
What cannot be reused is loaded first and goes to licensed commercial transfer stations. What still has life in it is left until last: sound furniture, working appliances, books, tools, kitchenware, bedding and clothing go to charity shops and reuse projects, and metal goes for scrap. Fridges and freezers travel separately for regulated degassing, mattresses are counted individually, and upholstered furniture that cannot be donated takes the POPs route the law now requires. Very little of a typical house ends up in the ground, and that is the point.
What happens on the day, hour by hour
The crew arrives in the morning at the time agreed — with keys collected earlier from an agent or a keysafe if nobody is attending. The team leader walks through the property before anything is touched, checks what is inside against the photographs you sent, and if the two do not match, rings you then and there with the honest picture. Only when the figure is agreed does anything move.
Then the work starts, room by room rather than armful by armful. Anything you have marked to keep is set apart first and stays exactly where you left it. The crew sorts as it clears — what can be reused in one direction, what cannot in another — because sorting at the house beats sorting at a depot every time. Heavy pieces come down the stairs the slow, careful way; door frames and banisters are still the house's, not ours to mark.
By early afternoon a typical three-bedroom house is loaded. The crew sweeps every room, photographs the lot if nobody is there to look round, and hands back the keys or drops them wherever you asked. The invoice follows by email, and payment happens after the work — not a penny before.
How to choose a clearance firm — ours or anyone's
Whoever you book, three checks take five minutes and save real grief. First, ask whether the price is for the whole property or per item — most shock bills grow from that one ambiguity. Second, ask who actually turns up: a firm's own crew, or whoever answered a text that morning. Third, ask where the waste goes and what paperwork follows it, because under UK law fly-tipped waste traced to your house is your liability — the householder's — not the van driver's.
A legitimate firm answers all three without blinking. If you hear hesitation, or a price that only works because 'it all just goes to the local tip', keep dialling. Household recycling centres are for residents' own waste and, as a rule, will not take a trade load — so a quote built on using one is a quote built on sand.
What we take — and the few things we plan around
Nearly everything a household holds: furniture of every kind, beds and mattresses, wardrobes and their contents, white goods, televisions and electricals through the regulated WEEE route, carpets and curtains if they are coming up, books, clothing, kitchenware, tools, the contents of lofts, garages, sheds and greenhouses, and the general accumulation that fills a lived-in home. Garden furniture, planters and the pile behind the shed go too.
A few things change how we plan rather than whether we come. A piano, a safe or a cast-iron bath needs extra hands and its own disposal route — from £350 +VAT for a piano. Fridges and freezers carry a fixed charge because they travel separately for degassing. Decaying food, animal mess or sharps mean the crew brings protective kit, so say so when you ring; nobody here is squeamish, but nobody guesses either. And asbestos we do not touch at all — if it turns up we stop and point you to a licensed specialist.
Offices, shops and commercial premises
Desks, chairs, filing cabinets, racking, the storeroom nobody has opened since the last move — commercial clearances run on the same honest arithmetic, by the load, and can run outside trading hours where a building needs it. Confidential paperwork is destroyed rather than tipped, and the transfer notes your compliance file wants come back with the invoice.
England, Scotland and Wales — how coverage works
Our crews run from bases across the country, which is why the list below reaches from Cornwall to Aberdeenshire. Every town on it has its own page with the postcodes we work around and the same plain pricing, because the price of honest work should not depend on the accent it is quoted in. If your town is not listed, ring anyway — the map has edges, but they are usually further out than people expect. Remote corners and the islands are the honest exception: if a job is genuinely beyond us, we say so on the phone rather than waste your week.
Scotland deserves its own word: we cover it apart from the genuinely remote corners, and probate works differently there — the grant is called confirmation, the timescales run their own way, and we are used to both. Wales likewise, from Wrexham and the north coast down to Cardiff, Barry and the valleys. Wherever the house is, the arithmetic does not change: by the load, half price after the first on the same day, nothing up front, and the paperwork following every van.
Landlords, letting agents and housing associations
A void property earns nothing, so on tenancy work the calendar is the customer. We collect keys from the branch, clear whatever the tenant left — furniture, bags, the carpet if it has to come up — and send photographs of the empty rooms back the same day so the file closes and the re-let can start. Regular landlords get the same crew where we can manage it, because a team that has seen your properties before works faster in them. Deadlines are agreed like prices: before the work, in writing, and kept.
Hoarded homes, without the drama
Every town has houses that have quietly filled up over the years, and clearing them is ordinary work for us — not a spectacle. Rooms stacked shoulder-high and higher, a path worn between the door and the kitchen, a decade of paperwork in carrier bags: the crew has seen it all and gets on with it without judgement. No photographs of the state of the place are shown to anyone, no lectures on the doorstep. These jobs take more loads and more hours than the room count suggests, and the quote says so honestly, because a firm that prices a full house like a tidy one walks off the job or comes back for more — and either way you lose.
What the crew finds goes to the family: bank books, photographs, an envelope of notes inside a paperback. It happens more often than anyone expects, and it is never ours to keep.
The paperwork that follows the waste
Every load we carry leaves a paper trail: where it went, when, and what happened to it. Executors want those transfer notes for estate accounts, landlords want them for compliance files, and homeowners are entitled to them simply for peace of mind — because if waste from your house ends up in a lane somewhere, UK law can bring the liability back to you, the householder, not to whoever tipped it. Ask and the notes come with the invoice. That is the whole point of using a licensed carrier: not the badge, the trail.
Questions people ask before booking
How soon can you come?
Usually within a few days, and sooner when a completion date is breathing down your neck. Say the date when you ring and we plan backwards from it.
Do you charge for a quote?
No. Photographs and a postcode get you a figure for free, and a visit costs nothing where one is needed.
Is anything paid up front?
No deposit, no card details, nothing before the work. The invoice is settled when the clearance is done and you have seen it.
Can you clear a house nobody can get to?
Yes — keys from an agent, a neighbour or a keysafe, photographs of every room before and after, and the keys returned wherever you say.
What about the things worth money?
Anything that looks as though it carries value is flagged before it moves, so it can be valued properly rather than vanish into a van. Cash, jewellery and papers found in the house go to the family, always.
Do you do partial clearances?
Yes. One room, one loft, one garage — priced by the load like everything else, and you only pay for what actually leaves.
Are you insured?
Licensed waste carriage and £10 million public liability cover, and the paperwork to show for both.
Do you buy contents?
Where an estate instructs us to sell and recycle, items with genuine value are set out separately in writing so the family sees what came back against what went out.
What if there is more in the house than the photos showed?
The team leader says so at the walk-through, before anything moves — with the revised figure — and you decide how you want to proceed. Nobody clears first and bills after.
Can certain things be kept back?
Yes. Point them out or leave a note — a chair, a box of papers, one drawer — and they stay exactly where they are. It happens on almost every job.
Do you work weekends?
Saturdays, yes — phone lines run Monday to Saturday, 9am to 5pm, and the form on this page goes through at any hour.
How do I get the fastest quote?
WhatsApp photographs of each room, plus the loft, garage and shed, with the postcode. Pictures beat any description, and a short video beats pictures.